Your Privacy Matters
Understanding Our Privacy Policy
Explore how we protect your personal information and ensure your data remains secure.
Why Privacy is Crucial
In today’s digital age, safeguarding your privacy is more important than ever. We are committed to protecting your personal data and ensuring transparency in how we handle your information. Our Privacy Policy outlines the measures we take to secure your data and uphold your trust.
Understanding our practices helps you make informed decisions about your interactions with our website. We believe that privacy is a fundamental right, and we strive to maintain the highest standards in data protection.
Information We Collect
Comprehensive Data Collection Overview
The Privacy Act 2020 requires us – to tell you certain things about the personal information we collect. This is where we explain our privacy practices and why you can trust us to handle your information with care and respect.
We collect various types of personal information to enhance your experience on our website. This includes data you provide directly, such as your name, email address, and contact details when you send us a query via our contact form. Additionally, we gather information through your interactions with our site, including IP addresses, browser types, and browsing patterns.
Our goal is to use this information to improve our services, personalise your experience, and communicate effectively.
We send information like your name and contact details from the website so that we can answer your query, and we store that securely. We protect our data with all reasonable technical and process controls.
Openness and transparency are important to us
If you find a security issue within our online systems please tell us about it so we can get it fixed.
NOTE: We may update this privacy statement, for example to reflect changes to the Privacy Act. This statement was last updated in April, 2025.
Safeguarding Your Data
We prioritise the protection of your personal information through robust security measures. Our website employs advanced encryption technologies to prevent unauthorised access and data breaches. Regular audits and security updates are conducted to ensure compliance with industry standards, safeguarding your privacy at every step.
Privacy Assurance
To further ensure your privacy, we limit data access to authorised personnel only. Our web team is trained in data protection protocols, and we continuously review our practices to adapt to emerging threats. Your trust is paramount, and we are committed to upholding the highest standards of privacy protection.
Commitment to Security
We implement multi-layered security strategies, including firewalls and intrusion detection systems, to protect your information. Our commitment to security extends to our partnerships, ensuring that any third-party services we use adhere to stringent privacy standards.
Privacy Questions
If you have any questions or concerns about your privacy while using our website, please don’t hesitate to contact us.